Design for Refugee: Alsar

Responding  The Refugee Design Challenge:

What design can do to help refugees adapt new environments and exchange essential information?  I designed a service called “Alsar”.

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The Problem:

Poor local language skills, the lack of confidence, and limited budget give refugees hard time buying their daily necessities.

The Solution:

Alsar is an interactive price list service exists in both digital and print formats. It helps refugees to know everything’s cost before they get into stores. This service creates huge equal informational opportunities.

“Alsar” in Arabic means “Price”.

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Refugees at Budapest Railway station check their phones. Artur Widak/NurPhoto/Rex

 

Here, essential items are divided into into 7 major categories.

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Categories in Arabic

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Digital Solution

Most of the refugees own smartphones. A mobile application is the most effective and convenient way to deliver information in a timely fashion.

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User Flow Explained In Personas –

Zeinah’s story:

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Houmam’s story:

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Print Solution:

Local immigration service will give a copy of Alsar book to all refugees each year. The book works like a dictionary and offers alternate language versions. All items are in alphabetical order.

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Arabic version reads from right to left.

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English copy reads from left to right.